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Vital Details

Vital Details

All complaints must be reported within 48 hours of delivery.

Non-delivery complaints should be registered within 15 days from the delivery date.

For quality purposes, a reverse pickup may be arranged before re-delivery.

Product exchanges are not facilitated.

In case we're unable to fulfill part of your order, we'll notify and reimburse accordingly.

Refund Process

Upon verification through email or phone, your online refund will be processed. Expect the refund to reflect in your account within 10 to 15 business days as per standard banking timelines.

Our Promise

Crafts and Cuts stands by the quality of its personalized wood and acrylic gifts. By placing an order, you agree to these terms and trust us to deliver excellence. For clarifications or assistance, reach out to call +91 81431 19032. Your satisfaction is our priority.